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Help and Support Forum » Error on s01 » December 23, 2023 2:18 am

Jeremy
Replies: 10

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Please let me know if this is fixed. If it is, you can thank holland25 for helping me figure out where the problem was.

Help and Support Forum » Error on s01 » December 22, 2023 3:35 am

Jeremy
Replies: 10

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Hi Yaromir,

I am aware of the report of this matter, but I have not been able to confirm there’s a problem on our end. The coding on the individual servers is identical and synchronized. If someone can send me a specific IP address that they believe is registering wrong, I can investigate closer.

Flag Counter Pro » Missing Regions » November 10, 2023 12:49 am

Jeremy
Replies: 6

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We had a hard drive fill up which caused some issues on the s05 server today, but the data that appeared missing should be back to normal now.

Help and Support Forum » Counter Not Showing on Web Page » July 18, 2023 3:07 am

Jeremy
Replies: 3

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Hi Dutch1108,
This is not an issue on our end. It sounds like your Firefox browser has an ad or content blocker enabled that is interfering with the display of the counter.
 

Help and Support Forum » History has gone. » June 23, 2023 11:37 pm

Jeremy
Replies: 7

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Hi G4GVB,
If you post the link to your website where the counter is installed, we can try and help you find your statistics page.
 

Flag Counter Pro » Wrong region names » June 20, 2023 11:12 pm

Jeremy
Replies: 17

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This was the inadvertent result of some new files being overwritten by older files, and not political by any means. The previous country names have been restored. If there are any we have missed, please let us know.

Help and Support Forum » s11 server » June 19, 2023 6:42 pm

Jeremy
Replies: 4

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We are aware of an equipment failure in the s11 server. We are working to procure replacement equipment and hope to have everything reinstalled and up and running again in the next 8-10 hours.

We are sorry for the inconvenience.

Help and Support Forum » Flags disappear » January 29, 2023 5:42 pm

Jeremy
Replies: 2

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Hi kd4qhg,

We do not offer a visitor globe, that is another company's product. I see two different counters on your page. "M9S" has 193 flags and "jYd" has 214 flags. I do not see any indication that any have gone missing. You should check the flag history section if you would like to confirm the countries that have been added to your counter by clicking on the little calendar icon in the top right of the "Details" page. Every version of Flag Counter code that we have ever released still works as normal, so an "old version" will not change anything.

As far as not getting someone's flags, there are countless reasons that could occur, from them using an ISP that assigns IP addresses elsewhere, to them having content filters installed that resulted in your counter not displaying.
 

Help and Support Forum » Mysterious loss of counter image on QRZ.COM ham radio site » December 26, 2022 7:58 pm

Jeremy
Replies: 1

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Your counters are appearing fine. Please check any ad or content blockers you may have installed on your device or network.

Flag Counter Pro » Transfer Credit » September 10, 2022 6:08 pm

Jeremy
Replies: 2

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Your subscription should be fully usable on the account that you upgraded. Please contact us by responding to your confirmation email if you need further help.

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