- ziggy
- Flag Newbie
Offline
- From: Germany
- Registered: February 24, 2016
- Posts: 3
Counter does not count
Hello, since January 6th 2016 my counter does not count the visitors. However my own visits are counted and shown as Ireland - I´m from Germany. Can anyone help me?
Warmest Greetings from Germany
- Jeremy
- Administrator
Offline
- From: United States
- Registered: August 30, 2009
- Posts: 2,773
Re: Counter does not count
Hi ziggy,
What is the address of your site? It sounds like your site may be loading their external images through a proxy.
Flag Counter Developer
Boardhost.com, Inc.
- ziggy
- Flag Newbie
Offline
- From: Germany
- Registered: February 24, 2016
- Posts: 3
Re: Counter does not count
Hello Jeremy,
thank you very much. This is probably the reason.
What can I do in that case? Will the counter be working properly?
I hope so... I want to use this great tool!
- •Thread Starter
- Jeremy
- Administrator
Offline
- From: United States
- Registered: August 30, 2009
- Posts: 2,773
Re: Counter does not count
If you provide the address of your site we can take a look.
Flag Counter Developer
Boardhost.com, Inc.
- ziggy
- Flag Newbie
Offline
- From: Germany
- Registered: February 24, 2016
- Posts: 3
Re: Counter does not count
Dear Jeremy,
This is my private profile on the polish social media platform www.goldenline.pl
You can check there any profile to try to solve this problem. I know that by nearly all other users of this site, the counter does not work properly.
Where is the problem und how can it be solved? Before January 6th everything with the counter was perfect.
Thank you very much for all your suggestions.
- •Thread Starter
- Jeremy
- Administrator
Offline
- From: United States
- Registered: August 30, 2009
- Posts: 2,773
Re: Counter does not count
Hi ziggy,
I am not able to view your profile with that link. We will need to be able to see where you counter is installed to see what might be the issue. There have been no changes on our end since January 6, or anything we have done that would have caused this.
Flag Counter Developer
Boardhost.com, Inc.