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Help and Support Forum » Repeat Visitor Preference Is Set/But Still Excessive Visits » December 9, 2019 1:22 am

Jeremy
Replies: 3

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Hi Stan,

These are likely robots, such as search engines. If your settings are 24 hours, someone from the same IP address will not add to your counter again for 24 hours. This wouldn't stop a computer on the same network with a slightly different IP address from contributing to your flags.

Help and Support Forum » Tried Resetting Counter, keeps coming back » December 2, 2019 6:23 pm

Jeremy
Replies: 5

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Hi goancestry,

I see that we were able to resolve this via email.

Help and Support Forum » Tried Resetting Counter, keeps coming back » November 30, 2019 10:32 pm

Jeremy
Replies: 5

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Hi goancestry,

What is the address of the counter you are trying to reset? I can take a look.

Help and Support Forum » Converting Flag Counter from small size to medium size counter » October 26, 2019 4:31 pm

Jeremy
Replies: 2

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Hi s.nizio@sbcglobal.net

You will just want to use your counter's Regenerate HTML tool.

We've made it very simple to make changes to your Flag Counter. You can change your counter's colors, add columns, and much more, at any time. If you have an unregistered Flag Counter, on the bottom of any of your statistics pages (reached after clicking on your counter) there is a "Regenerate HTML" link. If you've registered your Flag Counter, log in to the Flag Counter Management section to find the "Regenerate Flag Counter" link. Just follow that link and you'll be modifying your existing Flag Counter, and can update all of your colors and settings choices, or even switch between Flag Counter versions. When you're finished, just swap out your old HTML code with the new code and you'll be all set!

Suggestions and Feedback » Flag Labels » October 12, 2019 4:52 pm

Jeremy
Replies: 4

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Hi wasinost@gmail.com,

Please see the instructions in our FAQ on how to modify your counter at http://flagcounter.com/faq.html#modifying

Suggestions and Feedback » Aruba, national anthem » September 19, 2019 1:45 am

Jeremy
Replies: 1

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Hi EJK,

Thank you for that information. The world factbook information is sourced from the Central Intelligence Agency. If you would like to see it updated, we would suggest contacting them: https://www.cia.gov/library/publications/the-world-factbook/

Help and Support Forum » Cant seem to get the counter in HTTPS: » September 11, 2019 5:34 pm

Jeremy
Replies: 3

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Hi goancestry,

You can either regenerate your code, or you can also change both of the http:// in your code to https://
 

Help and Support Forum » Flag counter has been reset - lost count » September 9, 2019 1:45 am

Jeremy
Replies: 2

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Hi VK2SVN,

This counter was just created 3 days ago. Please note that counters that do not receive a visit in more than 30 days are automatically removed from our service for inactivity. If that is what occurred, it would have been created new when your code loaded later loaded a visitor.

Help and Support Forum » Lost Of Flags Again » September 4, 2019 9:02 pm

Jeremy
Replies: 4

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Hi ANGELO,

I am looking into what occurred here. We did transfer the s04 server to a faster machine in the last couple days, and it may be related. Your flags are correctly reflected in your country list, it is just the daily pageview listing that may have malfunctioned. And yes, s03 and s04 are the same server, you can use either address to access your counter.

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