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January 5, 2012 4:17 pm  #1


Cannot manage counter after upgrading to "pro"

Hello Jens,

I have upgraded the second of my four counters before Christmas. After the upgrade management became impossible, with a message "account created anonymously". But the account was created using my office email address, and I have received a confirmation and a password.

I sent a copy of the "confirmation mail" to support@flagcounter.com on December 23rd, but got no answer up to now. I have resent the mail today, because maybe it was lost in the heavy Xmas traffic.

May I kindly ask you to give me advice how to resolve this. The counter I speak about is [ s09  mtF ].

Best regards, and a Happy New Year,

Arpad

 

January 5, 2012 6:29 pm  #2


Re: Cannot manage counter after upgrading to "pro"

I will forward the issue to Jeremy's attention.


The views expressed in this statement are in no way intended to represent the views of boardhost.com. The views are my own as moderator of this forum. Since 31 Dec 2016 I'm retired and no longer Moderator of this forum.
 

January 5, 2012 9:39 pm  #3


Re: Cannot manage counter after upgrading to "pro"

I have had a new code sent to you.


Flag Counter Developer
Boardhost.com, Inc.
 

January 12, 2012 11:48 am  #4


Re: Cannot manage counter after upgrading to "pro"

Jeremy wrote:

I have had a new code sent to you.

Hello Jeremy, hello Jens,

my sincere thanks for your kind and quick support.
I can now manage both my "pro" counters. I indeed
enjoy the features of the "pro" version.

I think, however, that I have discovered a small bug.
With both counters, set to "hide" "you" and "newest",
and the setting 2 columns and 2 flags in a small window,
"you" and "newest" are still there.

I have discovered this immediately after I got my new
code, and tested last just a minute ago. Maybe you can
verify this phenomenon, or tell me what I do wrong. But
if it is a bug, it is not really disturbing.

So, thanks again, and greetings from Austria,

Arpad

     Thread Starter
 

January 13, 2012 10:03 am  #5


Re: Cannot manage counter after upgrading to "pro"

Yes, this is a bug.  I will note that it needs to be fixed.


Flag Counter Developer
Boardhost.com, Inc.
 

September 24, 2018 11:21 pm  #6


Re: Cannot manage counter after upgrading to "pro"

Hi Was this ever fixed and given the option to hide "You and Newest" ????
If yes, in Flag Counter Pro, can I change it?

Thank you in advance.
 

 

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