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Help and Support Forum » Transparent background? » June 28, 2015 7:59 pm

Jeremy
Replies: 7

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No, we do not offer a transparent background.  Your background can be any of 16,777,216 colors, however.

Help and Support Forum » Images are permitted in Signature Block (I think) » June 15, 2015 4:05 pm

Jeremy
Replies: 8

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Hi Dave,

We do not allow images in signatures because some users were abusing it.  The message above the signature form is generic, and appears on all of the forums that we host.

Help and Support Forum » s02 / s04 server problem » June 11, 2015 3:32 pm

Jeremy
Replies: 5

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TheArtistBox wrote:

Hi Jens

How do you update without starting a new flagcounter?

Thanks

Do you have an s02/s04 counter?  It looks like yours is on s07.

Help and Support Forum » s02 / s04 server problem » June 7, 2015 5:55 pm

Jeremy
Replies: 5

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It looks like this was a DNS issue.  I have put the updates in place to fix it, it may take an hour or more for all of your visitors to be affected. 

I would suggest that you considering updating your code from s02.flagcounter.com to s04.flagcounter.com, as the s02 server has not existed in over 5 years.

Help and Support Forum » New Flag Map Options » May 19, 2015 4:15 pm

Jeremy
Replies: 4

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The "Flag Map" page of your counter's statistics will now allow you to switch from showing all of the flags you have collected, to seeing those you have collected Today, Yesterday, the last 7 days or in the last 30 days.

This is a pretty neat way of seeing your recent visitors on a map.

Help and Support Forum » To set a cookie for your own visits » May 18, 2015 3:42 pm

Jeremy
Replies: 2

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Hi Shannara,

After you click on your counter, does it say on the bottom "Your browser is being ignored"?

Otherwise, make sure your browser is accepting cookies and you don't have any antivirus or other software that is deleting them, and that you do not have a private browsing mode enabled.

Help and Support Forum » New Percentage Option » May 17, 2015 5:01 pm

Jeremy
Replies: 4

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The overlap issue should now be fixed. http://cdn.boardhost.com/emoticons/cool.png

Help and Support Forum » couchsurfing.com doesn't show my flagcounter anymore :(( » May 16, 2015 7:39 pm

Jeremy
Replies: 3

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Unfortunately, we have no way of working around such a ban.  A hyperlink would require someone to click on it in order to be counted.

Help and Support Forum » New Percentage Option » May 16, 2015 7:20 pm

Jeremy
Replies: 4

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We have added the option to have your visitors' flags represented on your counter as a percentage, instead of the number of flags you have collected.

For instance, instead of showing that you have collected 50,122 US flags, your counter might show that 53% of your visitors are from the US.

To use this new setting for your counter, create a new HTML code with your counter's Regenerate HTML tool, or use the Manual Code Modification instructions in our FAQ at http://flagcounter.com/faq.html#modifying
 

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