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Help and Support Forum » I reset my counter and something went wrong » July 19, 2016 6:30 pm

Jeremy
Replies: 8

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Hi berni,
I was able to do a partial reset on your counter which will allow you to keep your current flags. If you'd like to do a full reset I can certainly do that, but I think this should take care of your problem. Please post again if you have anymore issues and I will try to keep an eye on your counter as well.http://cdn.boardhost.com/emoticons/happy.png

Help and Support Forum » I reset my counter and something went wrong » July 19, 2016 3:29 am

Jeremy
Replies: 8

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Hi berni,

That is very strange. Do you mind if I reset your counter again to fix this?

Help and Support Forum » Register Flag after created? » July 6, 2016 3:16 am

Jeremy
Replies: 5

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Hi mastermind34,

The registration option is only available when you first create your counter. However, if you have a Flag Counter Pro subscription, we can match up your details manually if you submit a request for us to do so.

Help and Support Forum » Newbie Question » June 24, 2016 5:39 pm

Jeremy
Replies: 7

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It seems that Interpals may be loading external images through a proxy. I would suggest opening a ticket with them to confirm and to see if there is any way to disable this activity.

Help and Support Forum » hello... My flagcounter doesnt work at interpals.com.... » June 21, 2016 3:37 am

Jeremy
Replies: 8

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Use the regenerate HTML tool like normal, but check the "Use SSL" option next to the orange button. http://cdn.boardhost.com/emoticons/happy.png


SSL just means the image will load from an encrypted connection.
 

Help and Support Forum » hello... My flagcounter doesnt work at interpals.com.... » June 20, 2016 5:45 pm

Jeremy
Replies: 8

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If you have Flag Counter Pro, can you try the SSL option? We have had several users of this site contact us reporting an issue.

Help and Support Forum » Flag counter not updating with new countries » June 4, 2016 7:14 pm

Jeremy
Replies: 1

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Hi pripri,

What is the address of your page? We can take a look and see if everything looks alright.
 

Help and Support Forum » Flag counters stopped working on osu.ppy.sh » May 27, 2016 4:31 am

Jeremy
Replies: 1

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Hi Astro,

It looks like your site is proxying images that are placed on it. The image is loading through a proxy at "https://i.ppy.sh/" Since the end user does not load your counter from our server, but the proxy does on their behalf, we are only able to return the location of the proxy server. You might want to contact your website provider to determine if there is a way to disable this behavior.

In some cases, we have seen that users of other sites that proxy external images do not appear to proxy images that use SSL. You might try the SSL version of your Flag Counter code, but please note that the SSL version is only available with Flag Counter Pro.
 

Help and Support Forum » Can't see website links logged in, only when I'm logged out ? » May 16, 2016 7:38 pm

Jeremy
Replies: 2

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Hi DavidM,

You might want to take a look at your profile, and "Viewing Options" to see if you have disabled viewing signatures or some other features.

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