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Help and Support Forum » Counter just counting the visits from Texas » Yesterday 10:49 pm

Jeremy
Replies: 2

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This is indicative of your website loading external images through a proxy.  Since the proxy loads the counter, and not the actual visitor, we are only able to detect the location of the proxy.  You should contact your host and ask them not to do this.

Help and Support Forum » How to add a flag counter? » January 23, 2015 7:45 pm

Jeremy
Replies: 1

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Where are you trying to add it? 

Flag Counter Pro » Ca Ma, Vietnam » January 3, 2015 7:59 pm

Jeremy
Replies: 1

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Yes, this has been updated. http://cdn.boardhost.com/emoticons/happy.png

Flag Counter Pro » What is Flag Counter Pro? » December 31, 2014 4:30 pm

Jeremy
Replies: 16

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Hi santafelis,

The link on your counter is currently https://info.flagcounter.com/XVAl when it should be http://info.flagcounter.com/XVAl

Help and Support Forum » Your Visitors' Operating Systems(mobile devices: ipad & android etc) » December 31, 2014 4:29 pm

Jeremy
Replies: 2

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Hi Pad,

The charts are based on the last 250,000 visitors as shown in your visitor log.  Unfortunately, we do not have a way currently of seeing information based on fewer visitors than that, but you should be able to get a general idea if you browse through the pages of your traffic.  It might be useful to choose the "Show New Visitors Only" option when doing so.http://cdn.boardhost.com/emoticons/happy.png

Flag Counter Pro » collecting tips » December 16, 2014 4:58 pm

Jeremy
Replies: 21

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Paul Prince wrote:

Erm it would seem my post got deleted? i assume it wouldnt be against any rules to post a link to an external site then? assuming of course there was a counter present?

The "tips" that I saw were removed because they appeared to be instructions for how to violate our Terms of Service.

Terms of Service wrote:

You may not place your counter on websites of which you do not own or operate, or which you have obtained permission from the person who does own or operate the site. You further may not include your counter in "comments" to sites that you do not own or operate.

If a link is posted to a site with similar instructions, that link would be removed as well.

http://cdn.boardhost.com/emoticons/confused.png

Help and Support Forum » moving website php to asp » December 16, 2014 4:56 pm

Jeremy
Replies: 1

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Hi eimgur,

You should make a copy of your counter's HTML code and then place it on the new site.  You can also use your counter's regenerate HTML function to create a new HTML code.

Help and Support Forum » How to delete flag counter made by accident? » December 11, 2014 5:39 pm

Jeremy
Replies: 3

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You should just let the 30 days pass and it will be deleted automatically.  You can register as many counters as you like to the same email address.

Help and Support Forum » My counter is not working! » December 10, 2014 3:41 pm

Jeremy
Replies: 1

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Hi thelildevil44,

That sounds like a problem with your website.  I would suggest contacting them to see if they are preventing you from adding our code to your site.

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